One base.
Every brand.
The first KB platform built for SaaS companies running multiple brands. One source of truth — every portal fully white-labeled.
No credit card required · Free plan forever · Setup in 10 minutes
Trusted by 200+ SaaS companies and agencies
You have 5 brands. Your KB tool charges you 5×.
Every existing tool treats multi-brand as an enterprise upsell. You end up paying $100–500/month per brand or managing separate tools per client.
Per-seat pricing punishes growth
Every editor needs a seat. Teams don't buy seats for occasional contributors. Docs go stale. Customers suffer.
White-label locked behind $200+/month
Intercom Expert is $132/seat. Zendesk Enterprise is $169/agent. White-label shouldn't be a premium feature.
Copy-paste across brands creates drift
One product update means updating 5 separate help centers. Content goes out of sync. Editors burn out.
One source. Infinite branded portals.
Write once, publish everywhere. Each brand portal is fully customised without duplicating a single word of content.
Write your content once
Use the block editor to write articles. Structure them in categories. Upload screenshots. Add reusable snippets.
Create branded portals
Each portal gets its own domain, logo, color scheme, and navigation. Point any article to any portal — or all of them.
Readers get AI answers
No more article-browsing. Readers ask questions and get synthesised answers from your KB — instantly, in their language.
Everything your brand partners need.
Custom domain per portal
Every brand gets its own CNAME-mapped domain. help.yourbrand.com — not yourproduct.multibase.io.
Full white-label theming
Logo, colors, fonts, CSS overrides. Every portal looks like it was built from scratch for that brand.
AI answers — not article lists
Readers ask questions in plain language. The AI synthesises answers from your content with source citations.
Multilingual — EN, RU, and more
Manage translations side-by-side. AI-assisted first drafts. Each locale published independently per portal.
Unlimited team members
No per-seat charges on any paid plan. Every editor, reviewer, and contributor included.
Deep analytics on all plans
Failed searches, AI resolution rates, content gap detection. No paywall.
What teams say after switching.
60%
reduction in support tickets
“We manage 8 brand portals from one account. Before Multibase, that was 8 separate Intercom subscriptions. The savings alone paid for a full-time hire.”
Alex S.
CTO, Integrilla.io
12 min
average to first published article
“Our agency provisions a branded knowledge base for every client we onboard. It takes 20 minutes per client now. The reseller commission covers our own subscription.”
Maria K.
Founder, Digital Agency
27
brand portals from one account
“We white-label our SaaS platform for 27 partners. Every partner now has documentation that looks like we built it specifically for them.”
David J.
Head of Product, SaasFlow
Why teams switch to Multibase.
Same result. A fraction of the cost.
| Feature | Intercom | Zendesk | KnowledgeOwl | Multibase |
|---|---|---|---|---|
| Monthly cost (5 portals, 2 editors) | $264–528 | $338+ | $259 | $149 |
| White-label included | ❌ Expert only | ❌ Enterprise | ✅ All plans | ✅ All paid plans |
| Unlimited team members | ❌ | ❌ | ❌ Per-author | ✅ |
| AI answers (not just search) | ~ Add-on $0.99 | ~ Add-on $1.50 | ~ Credits | ✅ Included |
| Custom CSS per portal | ❌ Never | ✅ | ✅ | ✅ |
| Annual savings vs Intercom | — | — | ~$1,300 | $1,380–4,560 |
Pricing accurate as of March 2026. Source: Intercom pricing, Zendesk pricing, KnowledgeOwl pricing.
Simple, flat pricing.
No per-seat charges. No per-user limits. Just portals and AI queries.
Starter
$0/month
1 portal
For individuals getting started with a single brand.
Start for free- 50 articles
- Community subdomain
- 100 AI queries/month
- 3 team members
- "Powered by Multibase" footer
Growth
$49/month
3 portals
For growing SaaS teams with multiple brands.
Start free trial- Unlimited articles
- Custom domains
- Full white-label (no footer)
- Unlimited team members
- 1,000 AI queries/month
- Analytics
- API access
Scale
$149/month
10 portals
For agencies and multi-brand platforms.
Start free trial- Everything in Growth
- Multilingual (EN + RU)
- SSO
- Priority support
- 5,000 AI queries/month
- Advanced analytics
- Import tools
Enterprise
$399/month
Unlimited portals
For large organizations with custom needs.
Book a demo- Everything in Scale
- SLA
- Dedicated support
- Custom AI training
- Unlimited AI queries
- Reseller program access
Additional AI queries: $20 per 1,000 on any plan.
Get in touch
Have questions about Multibase? Want to discuss enterprise needs or the reseller program? We'd love to hear from you.
Sales
sales@multibase.ioResponse time
We typically respond within 4 hours on business days.
Your first portal is free. Forever.
Join 200+ SaaS teams who stopped paying enterprise prices for multi-brand documentation.